taskm4 Privacy Policy

1 Scope of Information Collection

We collect various types of information during registration and use of services on the taskm4 platform. This collection is essential for improving the user experience, ensuring account security, and operating our services smoothly.

1.1 Information Provided Directly

Information you provide directly during registration or use of services:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Mobile banking account details (bKash, Nagad, Rocket, Upay)
• National ID or passport number (for verification where applicable)
• Contact address

1.2 Automatically Collected Information

Information collected automatically when you use our platform:

• IP address and device identifier
• Browser type and operating system information
• Logs of browsing and gaming activity on the platform
• Transaction history and duration
• Cookie and session data

2 Purpose of Data Use

taskm4 uses collected information only for specific, lawful, and transparent purposes. We do not use any information for unnecessary or unrelated purposes. The main purposes of our data use are described below:

• Account Management: Registration, login, and ensuring account security.
• Identity Verification: Meeting the 21+ age requirement and preventing fraudulent activity.
• Financial Transactions: Processing deposits, withdrawals, and bonuses.
• Customer Support: Helping resolve your inquiries and issues.
• Service Improvement: Enhancing platform quality and user experience.
• Legal Compliance: Adhering to applicable laws and regulations.
• Responsible Gaming: Monitoring unusual gaming behavior and providing necessary support.

3 Data Storage and Security

taskm4 employs the latest technical and administrative measures to protect your personal information. Our security framework is structured in the following layers:

3.1 Technical Security

• All data transfers are secured using SSL (Secure Socket Layer) encryption technology.
• Your password is stored in hashed form — it is never kept in plain readable format.
• Servers are protected with firewalls and intrusion detection systems.
• Regular security audits and vulnerability assessments are conducted.

3.2 Data Retention Period

Your information is retained for as long as your account is active and for the period necessary to meet legal obligations. After account closure, data is securely deleted or anonymized within a set timeframe, though financial transaction records may be retained for a longer period for legal reasons.

4 Sharing Information with Third Parties

taskm4 does not sell your personal information to third parties for any commercial purpose. However, certain information may be shared in the situations listed below for the purpose of operating services:

• Payment Processors: Information necessary to complete financial transactions via bKash, Nagad, Rocket, and Upay.
• Game Providers: Technical gameplay-related data shared with Pragmatic Play, Evolution Gaming, Spribe, JILI, and other game service providers.
• Legal Authorities: When providing information is mandatory as part of a court order or legal obligation.
• Fraud Prevention: To assist regulatory bodies in investigating suspicious activity.

In each of these cases, we ensure that third parties also comply with appropriate data protection standards.

5 Cookie Policy

Cookies are used on the taskm4 website and platform. Cookies are small text files stored in your browser that help improve your experience.

5.1 Types and Purpose of Cookies

• Essential Cookies: Used to maintain login sessions and keep security features active. The platform cannot function properly without these.
• Functional Cookies: Help remember your preferences and settings.
• Analytics Cookies: Used to understand how users interact with the platform and to support service improvement.

5.2 Cookie Control

You can control or delete cookies at any time by changing your browser settings. However, disabling essential cookies may limit some features of the platform.

6 User Rights

As a taskm4 user, you have the following rights over your personal information:

• Right to Know: You have the right to know what information we hold about you.
• Right to Rectification: You can request that any inaccuracies in your information be corrected.
• Right to Erasure: In certain circumstances, you can request that your information be deleted.
• Right to Restrict Processing: You can request that the use of your information be limited for specific purposes.
• Right to Data Portability: You can receive your information in a readable format and, where applicable, transfer it elsewhere.
• Right to Object: You can object to the processing of your information for specific purposes.

To exercise these rights, contact our support team via live chat. We will process all valid requests in a timely manner.

7 Child Protection Policy

taskm4 follows a strict age restriction policy. This platform is intended only for individuals aged 21 or older. We do not knowingly collect any information from minors.

If we are informed that a minor's information exists in our system, we will immediately close that account and securely delete all related information. If a parent or guardian becomes aware of such a situation, please notify our support team immediately.

8 Response to Data Security Breaches

If personal data security is breached for any reason and it creates a risk to users' rights and freedoms, taskm4 will take the following steps:

• Promptly initiate an investigation and strengthen security measures after the breach is identified.
• Notify the relevant authorities within the required timeframe in accordance with applicable laws and regulations.
• Inform affected users as quickly and clearly as possible.
• Take necessary corrective measures to prevent such incidents in the future.

9 International Data Transfers

Our servers and technology infrastructure may be located in multiple countries. If your information is transferred outside Bangladesh, we ensure that such transfer is carried out with appropriate protective measures in place.

taskm4's privacy policy remains fully in effect for data stored on servers located abroad, and the standard of protection for your information remains unchanged.

10 Policy Changes and Updates

taskm4 reserves the right to update this privacy policy at any time due to business needs, legal changes, or technological developments.

If any significant changes are made, we will notify users in advance via email or platform notifications. Continued use of the platform after changes are made will be considered your acceptance of the updated policy. Please review this page from time to time.

11 Marketing Communications

If you have given permission for promotional communications at the time of registration or afterward, taskm4 may send you bonus offers, tournament information, and other promotional messages.

You can opt out of these communications at any time. To do so, update your account settings or contact our 24/7 live chat support. Even if you stop marketing communications, essential messages related to your account will continue to be sent.

12 Responsible Gaming and Data

taskm4 is committed to ensuring responsible gaming. To this end, we monitor user gaming behavior and provide necessary support when potentially problematic gaming patterns are identified.

Information collected for this purpose is used solely for the protection of the user. To learn more about responsible gaming, visit our Responsible Gaming page.